
Quality Management (QM) FTU + SU


History: 4/2013
Mission:
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Conduct matching process and activities to support matching (Events, International Relations…)
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Ensure development of EPs through Exchange
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Ensure the quality of services delivered to EPs
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Provide good integration of returnees
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Ensure the knowledge of products and process in OGX GCDP
Milestones:
From 4/2013 – 1/2014:
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RA: 96
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MA: 48
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RE: 47
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Ma/Ra Conversion rate: 50%
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Events:
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Phase 1 (4/2013 – 7/2013):
Welcome EP day
Outgoing Preparation Seminar 1
Outgoing Preparation Seminar 2
Regional Up camp
Farewell Party
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Phase 2 (8/2013 – 1/2014):
Welcome EP day (2)
Outgoing Preparation Seminar
Cultural Preparation Seminar and Farewell Party
From 2/2014 – 6/2014: Quality Management of FTU and SU
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RA: 63
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MA: 45
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RE: 10
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Ma/Ra Conversion rate: 71.4%
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Events:
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Phase 1 - 2014:
Welcome EP day (3)
Smart matching day
Regional LEAD Day
Cultural Preparation Seminar and Farewell party